British Nannies is dedicated to providing the highest standards of temporary and emergency Nanny care for families across the UK.
British Nannies – the history
The first stepping stone in the life of our company was the founding of Hampshire Nannies back in the early 2000’s. Having moved from the London suburbs to the South Coast to enjoy life by the sea, our Founder and Managing Director Freya Smith soon realised that finding reliable, flexible childcare while she commuted to and from the City was much more difficult when living in a rural location.
Freya set out to create her own professional Nanny service so she could ensure families in the South could rely on her company, and thus Hampshire Nannies was born. However very quickly, Hampshire Nannies began to grow. It expanded across six counties: Hampshire, Dorset, Sussex, Surrey, Berkshire and Wiltshire. Hundreds of families and Nannies were happily using the popular service in all these areas, and plans were developed to extend to other counties and also overseas.
Freya explains: “Our growing success across many counties drove the need for a new brand so we could communicate clearly and all of our clients could enjoy the core benefits of our services. To do this we launched the brand ‘British Nannies’ so our families and Nannies could access all our supporting services, news and events in one central resource, wherever they themselves may be located. We are proud to be British Nannies!”
British Nannies today
British Nannies today provides caring, reliable, professional Nannies for busy families requiring temporary and emergency childcare. The emergency Nanny service is highly flexible, and the use of integrated technology ensures that we can confidently support families and Nannies all across the UK.
Freya goes on to say: “Through our advanced online systems we can find the ideal temporary or emergency Nanny for a family anywhere in the UK within a matter of minutes! In particular for unplanned childcare gaps such as an unwell child or parent, this ability is a real lifesaver for busy families. With so many wonderful Nannies to choose from, the team at British Nannies pride themselves on being able to find the ideal Nanny for every childcare requirement.”
The British Nannies team
British Nannies Founder and Managing Director Freya Smith has a career history in corporate consultancy, technology and compliance, and a sincere passion for quality and customer satisfaction. As a mother of two now adult children herself, she has had many years’ experience interacting with both childcare professionals and agencies. Through these years of experience it became clear that finding a Nanny at short notice is not always an easy process – but Freya firmly believes it should be.
She says: “For every parent, entrusting the care of their children to a new person is an enormous decision. Doing so at short notice and sometimes in adverse circumstances makes it all the more challenging! Choosing the best Nanny agency to provide that ideal person quickly and efficiently is essential to removing stress and worry. This is what myself and my team work so hard to do – find that perfect childcare solution for every family, and every individual requirement.”
Claire is our Business Operations Manager, supporting Freya with the day to day management of our busy company. Claire says: “I have many years of experience in customer service roles; I really enjoy helping people and love being part of the British Nannies team. In my spare time I enjoy spending time with my cat Hustler and enjoy weekends away with my husband in our static caravan in North Yorkshire.”
Tamsin, our Head of Recruitment, is responsible for advertising new vacancies and managing applications to join our UK-wide team of childcare professionals. Tamsin is assisted by our Recruitment Analysts Robbie and Megan, who help new applicants through our straightforward registration process.
Dave is our Head of Customer Service. Together with his team members Mark, Di, Beth, Debbie, Ben, Natalie, Emma, Clair and Aura he works closely with our clients and caregivers to fulfil emergency Nanny bookings quickly and efficiently.
Last but certainly not least, Helena is our Head of Compliance and holds a number of key responsibilities including managing our data and preparing for client and regulatory audits. As the mother of a super-active little boy herself, Helena understands parents’ requirements for a caring, professional and attentive emergency Nanny who puts the needs of children first at all times.
Working with British Nannies
If you are a childcare professional looking for a great agency to work with as an emergency Nanny, a dedicated customer service professional seeking a new challenge, or you feel you have other key skills that we might be looking for, why not contact British Nannies today?
We’re a growing company and always interested to discuss opportunities with those who love childcare as much as we do.